Understanding how children and youth access safety and protection through online means

In order to better understand how children and youth are accessing safety and protection through the Internet, Child Helpline International, the Office of the UN Secretary-General’s Envoy on Youth and Global Kids Online, IBM Z, ITU, the Office of the UN Special Representative of the Secretary General on Violence Against Children, the Office of the UN Youth Envoy, UNICEF, the UK Safer Internet Center, will take forward a mapping exercise to collect information on: 
  
-       Country based helplines and hotlines functioning through online channels, addressing children’s protection, wellbeing and mental health in an interactive manner between human beings. 
-       Child and youth led peer-support systems functioning through online channels, addressing protection, wellbeing and mental health. 
-       Other support / protection systems addressing children’s and young people’s protection and wellbeing function through Artificial Intelligence (AI).
  
These systems will be mapped in a phased approach by disseminating this form through partners’ in-country teams, Member States, children and young people, and wider protection stakeholders throughout different moments during 2022. The information received through this mapping exercise will be consolidated and made available to the public through a digital map online, outlining existing referrals, helplines and support systems in a simple and accessible format. 
  
The group will then identify good practices and commonalities between these services, to better understand how children and youth are using online means to be safer. 
Finally, the group will consolidate findings and lessons learned, with recommendations for improving, expanding and creating such services online. 
  
Completing this form should take you approximately 15 minutes. 

Online Form Privacy Statement   
This Form is published and managed by the Child Helpline international, the Global Kids Online, IBM Z, ITU, MentorNations, the Office of the United Nations Special Representative on Violence against Children, the Office of the UN Youth Envoy, Skills Hustle, UNICEF, and the UK safer Internet Centres. 

Data Usage   

• All information provided will be treated as confidential and will solely be used for research purposes. Your answers will not be identified as belonging to you; they will be combined with those gathered from other form participants and will be analysed as part of a group.   
• If we ask for personal information that enables your identification - i.e., your name or e-mail address, we will clearly state its use, and ensure you have granted permission to use it for that purpose. 
• Your participation is voluntary. You are entitled to ask that part, or all, of the record of your involvement in the form be deleted or destroyed. 

Data Protection Policy   
Personal information is defined as any details that will enable you to be identified, such as name or, e-mail address etc. 

• When designing and executing our research, it is our policy to take all necessary steps to ensure that the personal information provided is processed fairly and lawfully. We are committed to protecting your personal information and respecting your privacy. 
• Only authorised staff has access to personal information, and they are obliged to respect its confidentiality. We do not sell, rent, or exchange any personal information supplied by you to third parties. 
• In obtaining your cooperation to participate in the form, we aim to be transparent about the nature of the research we are conducting, the way in which the data is collected, and the use that will be made from the form findings. 

  
Contacting us 

•        If you have any questions about this form, please email: cop@itu.int 
•        Alternatively, you can write regarding this initiative to: srsg-vac@un.org  
•        If you feel that we are in breach of this privacy statement, please contact us by any of the above methods.